Evidence Preservation Guide
Some of the evidence that decides a crash claim is gone within days. Here is the timeline.
The clock that nobody tells you about
Most people assume the evidence from their crash will still be there when they need it. Much of it will not be.
Commercial vehicle systems, business CCTV and consumer dashcams all overwrite on fixed cycles. Nobody is deleting anything to spite you — the storage simply loops. But the practical effect is the same: the footage that shows what happened can be gone before anyone thinks to ask for it.
What disappears first
- Consumer dashcams — typically loop within hours to days depending on card size.
- Business and traffic CCTV — retention varies widely by operator; some systems keep days, not weeks.
- Commercial truck ECM / event data — may be overwritten in normal operation once the vehicle returns to service.
- Physical scene evidence — skid marks, debris and fluid trails are weather-dependent and often gone within days.
Retention periods are set by whoever owns the equipment, so exact windows vary. That is precisely why a written preservation request sent early matters more than an accurate guess about any one system.
What you can do without a lawyer
Photograph everything you can safely reach, including the other vehicle, its company markings and any visible damage. Note the time of day and conditions. Write down what you remember while it is fresh — memory degrades faster than most people expect.
If a business may have camera coverage of the location, asking early costs nothing. Whether a formal preservation letter is appropriate in your situation is a question for an attorney, and we can connect you with one at no cost.
Get the full evidence guide
Includes the retention windows for dashcam, CCTV and truck ECM data. Emailed to you as a printable pack.
Evidence preservation checklist
Print this and work down it. Items are ordered by how fast they disappear.
- Photograph the scene — both vehicles, all angles, road position, signage, weather.
- Capture identifying marks — company name, USDOT number, trailer number, licence plates.
- Note nearby cameras — businesses, traffic poles, doorbell cameras on residential streets.
- Save your own dashcam file — copy it off the card the same day; do not leave it to loop.
- Get the report number and the investigating agency.
- Write your account — date it. Include the time, direction of travel, and what the other vehicle was doing.
- Keep every document — medical paperwork, repair estimates, correspondence, receipts.
- Log your symptoms daily — gaps in the record are the most common thing used to argue an injury was not serious.
Cash4Crashes is a lead-generation service that connects people injured in crashes with attorneys in our network. We are not a law firm and nothing on this page is legal advice.